At TRENDS, we understand the importance of customer satisfaction and strive to provide the best possible shopping experience. This includes our refund policy, which is designed to ensure fairness and transparency for both our customers and our business.

Return Requests

• Customers may request a return within 3 days of receiving their products, provided they have a valid reason. To initiate a return request, please contact our customer service team through our Facebook page or by calling 01833385780.
• If a customer decides to return a product after the departure of the delivery person, they will be responsible for arranging their own shipping method and covering the associated delivery charges.

Refunds

• Customers may request a refund for valid reasons such as receiving the wrong size or color within 3 days of receiving their products. To request a refund, please contact our customer service team through our Facebook page or by calling 01833385780.

At TRENDS, we value our customers and their satisfaction is our top priority. We strive to address any concerns or issues promptly and fairly. If you have any questions or need further assistance regarding our refund policy, please do not hesitate to reach out to our customer service team.